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Privacy Policy and Conditions of Use

Company

Siroco, Sociedade Industrial de Robótica e Controlo SA is shareholded company with headquarters in Aveiro dedicated to the development and manufacturing of special machines for the industry, ID Nbr. 501978119.

This Privacy Policy applies exclusively to the collection and processing of personal data by SIROCO S.A. and is complementary to the terms and conditions mentioned in supply, service or similar contracts.

Scope

The new General Data Protection Regulation (GDPR), adopted by the European Parliament in May 2016, 25 May 2018. SIROCO S.A. is committed to protecting the privacy of its customers and the users of its digital platforms with the aim of signing its commitment to privacy and protection of personal data and to conduct itself in strict compliance with the Personal Data Protection Act.

What is Personal Data?

Any information relating to an identified or identifiable person, directly or indirectly.

The type of Personal Data we collect, how and for what purpose

We collect personal data when you register on our website, request a product, service or information, make a complaint or provide an opinion.

SIROCO S.A. collects the personal data necessary for its activity, normally for the management of the contractual relationship for the supply of products and the provision of services and customer support, processing in this context data such as name, address, telephone number, e-mail address, VAT number and data related to the purchase history.

We may also collect your data to disclose new products, services, special offers or other information that we believe may be of interest to you. The data subject is guaranteed the right to access, update, correct and remove the data. To do so, contact us using the email siroco@siroco.com.pt.

Storage Time

Where there are no defined legal requirements, the data shall be stored for the minimum period necessary to achieve the purpose for which they were collected.

For marketing and customer service purposes your data will be stored for up to 10 years after your consent or your last contact. You can revoke your consent here at any time.

Data Security

In order to ensure the security and integrity of the data provided by users of our website and digital platforms, we have implemented technological and organisational measures that help us keep information secure and up-to-date.

The data consulted and those voluntarily submitted by the user are encrypted and stored securely, subject to the security measures that we consider essential for their protection.

While all measures are being taken, we remind our users of the importance of having their PC and browser updated, security patches set up, active firewall, antivirus and anti-spyware and making sure the authenticity of the websites they browse.

“Cookies” are small software tags stored on your computer via your browser that allow you to optimise your browsing experience and analyse your overall website usage.

Cookies are used by SIROCO S.A. to:

* Collect IP addresses from users. In this way, we can personalize your usage preferences;
* Obtaining statistical information about the website, for example, distinguishing new users from regular users.

You can limit or restrict the admission of cookies through your browser options.

Granting Data to Third Parties

In certain situations, SIROCO S.A. may transfer personal data to third parties so that they may provide services on our behalf. When this happens, we check the suitability of these entities and the guarantees they offer at this level, formalizing all the conditions in contract with the said entity. SIROCO S.A. only provides the data strictly necessary and will always be responsible for the data it provides.

In addition, we may have to grant personal data to enforce the law, protect or defend SIROCO S.A.’s property rights or act in urgent situations of protection and security of our users’, customers’ and public data.

SIROCO S.A. reserves the right to update this Privacy Policy at any time. Use of the service constitutes acceptance of these terms and any updates. As such, periodically review this Privacy Policy.

Contacts

The entity responsible for collecting and processing personal data is Siroco S.A. If you have any questions about our privacy policy or the information we hold about you, please contact us.